At MEDLUXY, we strive to ship orders placed on weekdays before 3:00 PM on the same day.

After shipment, your order is handed over to your chosen carrier. In many cases, your package will be delivered on the next business day, depending on the destination and the chosen carrier.

Expected delivery times

The delivery dates displayed on our website are based on information from our carriers and represent an expected delivery date.

Although we do everything possible to process and ship your order as quickly as possible, delivery times may differ in exceptional situations. This may include:

• Busy periods at carriers
• Public holidays
• Weather conditions
• Technical malfunctions
• Other unforeseen circumstances

Shipping confirmation and tracking

As soon as your order has been shipped, you will receive a shipping confirmation with a track & trace link. This allows you to follow the progress of your shipment.

Important to know

We do everything possible to deliver orders within the specified timeframe. The delivery date stated on our website is an estimate based on the available transport information. In exceptional cases, the actual delivery may deviate from this.

Questions about your order?

Do you have questions about your order or delivery? Feel free to contact us. Our team will be happy to assist you.